University of Hawaii, Honolulu, HI

B.S., Computer Science Data Science Track (expected graduation Spring 2024)

2020 - Present

Intern, Bank of Hawaii

Customer Experience Department (Marketing Division)

• Modernized the Customer Experience internal SharePoint website by developing and implementing custom features and reorganizing website structure to create a better user experience for both new and experienced users
• Categorized customer feedback data to identify opportunities for improving the bank’s services
• Created personas used for understanding the wants, needs, and goals of different customers and employees based on their life cycle stage.
• Attended and assisted at workshops implementing the Design Thinking process to generate ideas on internal improvements for workplace issues.

2023 - 2023

ACE Peer Mentor, UH Manoa First Year Programs

manoa.hawaii.edu/undergrad/freshman/

• Build one-on-one relationships and assist incoming freshmen with their transition to university life
• Teach a class introducing students to skills and resources for success in university life and beyond, including campus resources, time management, budgeting, and study skills
• Create graphics and advertisements for program events to be printed as flyers, posted on social media, and distributed digitally.
• Managing and updating Wordpress website reflecting program information, mentor pictures and biographies, and embedded links to registration.

2021 - Present

Akamai Intern, Canada-France-Hawaii Telescope

• Utilized computer-aided design and 3D printing to design and construct a case for particle counters in the CFHT dome
• Participated in a design review and incorporated feedback to improve design
• Delivered a final presentation to a technical audience with various fields of experience.
• Shadowed engineers to learn about telescope instrumentation, summit operations, and remote observations

2021 - 2021

PR Representative, Manoa Academy of Gamers

www.instagram.com/manoaacademyofgamers/

• Create graphics for events including flyers, social media posts, and Discord banners
• Coordinate posts on official club social media platforms such as Instagram, Twitter, Discord, Facebook, and Twitch
• Plan club events and work with fellow officers to improve the safe gaming environment created by the club
• Communicate with sponsors and third-parties to plan collaborative events

2022 - Present

UH Manoa Provost Achievement Scholarship, University of Hawaii at Manoa

Part of the New Warrior Scholarship awards. Awards incoming freshmen who are Hawaii residents attending UH Manoa with a scholarship of $10,000/year for 4 years.

2020-Present